However, you do need to complete training that focuses on the product or service you’re going to provide technical support for.įor instance, if you’re hired as a Microsoft tech support specialist, you’ll need to be familiar with all Microsoft software products and be able to assist customers on issues from installation to troubleshooting.Īside from product-specific training, tech support specialists must also have strong communication and people skills, as well as advanced knowledge of the latest news and trends in IT. The good news is that even those without a college degree can fill a tech support position. Tech support, short for technical support, is a service wherein specialists help customers of a software of hardware company use the company’s products and services to maximize customer satisfaction and get their value for money.įor example, Apple’s tech support agents help owners of an iPhone, Mac, iPad, or other Apple products in installing applications, connecting to the internet, and troubleshooting issues with their gadgets. What is Technical Support?īefore we take a look at the many types of tech support jobs from home you can explore, what exactly does a tech support job involve? Today, we find out what technical support (tech support) jobs are, what skills this position requires, and companies that are hiring for work-from-home technical jobs. They’re also some of the easier online jobs to find, mainly because companies have been offering customer support jobs for years now. Nielsen - Download their app and get paid $50!.Inbox Dollars - Get paid to check your email. Survey Junkie - Test out new products and get paid to answer questions about them! Work with companies like Apple, Nike, and Amazon!.Short surveys, high payouts, simply the best. Opinion Outpost - The #1 survey site that doesn't suck.
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